Service Admin

JOB DESCRIPTION:

• Act as liaison between service team and customers.
• Handle inquiries, complaints, and scheduling efficiently.
• Attend customer visits with professionalism.
• Process service orders, reports, and spreadsheets (often in Excel or SAP).
• Maintain accurate service records and documentation.
• Coordinate billing for completed work and service.
• Assist in planning and logistics.
• Ensure service delivery meets company standards.
• Provide ongoing maintenance and support for communication tools (e.g., Microsoft Office, MS Teams).
• Support service managers in completing work orders.

QUALIFICATIONS:

• Preferably Graduate of any business degree
• Proficiency in Microsoft Office, and SAP.
• Prior administrative or customer service experience is highly valued.
• Strong organizational skills, attention to detail, communication abilities, and problem-solving...