Service Adoption Engagement and Deployment Lead

The opportunity

This position is part of the Service Adoption (SA) team within I&O organisation in Enterprise Technology at EY. The team is dedicated to delivering end user technologies efficiently and ensuring users fully leverage these tools to maximize value. The Service Adoption Engagement & Deployment Lead oversees two primary sub-teams. The Engagement Team consists of 4 to 6 regional members located around the world, ensuring full time zone coverage. Each team member is responsible for aligning technology deployments and managing business change campaigns to meet both local requirements and stakeholder expectations. The Deployment Team also includes 4 to 6 members who plan, coordinate, and execute enterprise technology rollouts. Their role is to make sure deployments are prepared, align with adoption strategies, and run smoothly across all regions.

The chosen candidate will be part of the core leadership group within Service Adoption. They will ...