Service Advisor After Sales

Requirements

• Diploma in Automotive Technology, Mechanical Engineering, or related field.
• Minimum 1–3 years’ experience in automotive service advisor or aftersales environment is an advantage.
• Good knowledge of automotive servicing, repair processes, and basic warranty procedures.
• Strong customer service, communication, and sales skills.
• Able to manage service orders, follow up vehicle progress, and meet sales and throughput targets.
• Customer‑oriented with good problem‑solving and complaint‑handling skills.
• Able to communicate effectively in both written and spoken Bahasa Malaysia and English.
• Computer literate and able to prepare basic reports.

Responsibilities

• Present smart/ neat personal appearance and ensure daily housekeeping of the reception area and customer facilities are neat, orderly and clean.
• Ensure customer and vehicle information are accurat...