Service Advisor

About The Role

There has never been a more exciting time to join Donnelly Group and advance your career. With our new Volkswagen, Škoda, Seat / Cupra showrooms now open in Dungannon, we can offer excellent facilities, industry‑leading pay, and full training to support your continued development. At Donnelly Group, we pride ourselves on providing an outstanding customer experience.

As a Service Advisor, you’ll play a key role in ensuring our customers receive the best service possible, acting as the crucial link between our customers and our expert technicians.

Location

59 Moy Road

Responsibilities

• Acting as the first point of contact for customers, providing a friendly and professional service.
• Managing service and repair bookings, keeping customers informed at every stage.
• Coordinating with the workshop and parts teams to ensure smooth operations.
• Advising customers on service and maintenan...