Service Advisor

Service Advisor | DigiCars
experience

At DigiCars, we are transforming the automotive through innovation, technology, and customer-centric service. Our mission is to create a seamless, phygital (physical + digital) journey that makes vehicle ownership effortless.

We are looking for a high-performing Service Advisor to join our dynamic dealership team in Bronkhorstspruit.

If you are passionate about customer experience, operational excellence, and driving service department performance this opportunity is for you.

Key Responsibilities

• Welcome customers and accurately capture vehicle concerns
• Prepare professional repair orders and cost estimates
• Manage bookings, work-in-progress (WIP) updates, and follow-ups
• Obtain approvals for additional repairs
• Ensure accurate warranty and motor plan processing
• Maintain high CSI and implement quality control processes
• Drive efficiency, productivity, and...