Service Advisor - Heavy

Service Other
Rapid City, SD, US




Are you a proactive, detail-oriented person with great communication skills and a passion for customer service? Butler Machinery wants you to be a Service Advisor, coordinating and scheduling service technician’s time, invoicing work orders, and communicating quotes, job status and scheduling.

The position is exempt and is expected to follow a standard work schedule of 7:00 a.m. to 4:30 p.m.

We have a generous retirement plan with 10% guaranteed and up to 5% discretionary provided by the company annually once eligibility is met, with no minimum required contributions out of your pocket. This is your opportunity to grow professionally with an industry-leading equipment provider with a 70 year presence in the marketplace!

Responsibilities:

+ Assigns jobs and work areas to Service Technicians according to their skills and knowledge.

+ Seeks customer feedback proactively, anticipa...