Service Advisor - HGV / Commercial Vehicles

An opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.

As a Service Advisor, you will act as the main liaison between customers and the workshop, ensuring service is managed efficiently and customers remain informed throughout the process.

This full-time permanent role offers basic salary range of £29,000 - £32,000 plus bonus of up to £3,000 (OTE £35,000).

You will be responsible for

Acting as the primary point of contact for customers throughout the service journey
Preparing jobs thoroughly to ensure vehicle concerns and service requirements are recorded accurately
Advising customers of any outstanding recalls and arranging the necessary work
Confirming the repair category such as retail, fleet or warranty before work begins
Providing regular updates on vehicle progress while it is in the workshop
Preparing costings for completed work ...