Job Description
Position: Service Advisor
Company: Jobs2day South Africa
Location: Port Elizabeth, South Africa
Contract Details: Full-time
Job Description:
We are seeking a highly motivated and customer-oriented Service Advisor for our client, a prominent dealership group in Port Elizabeth. As a Service Advisor, you will be responsible for providing exceptional customer service and support to our clients. You will act as a liaison between our clients and our service department, ensuring that all customer inquiries and concerns are addressed in a timely and professional manner.
Key Responsibilities:
- Greet customers and assist them in scheduling service appointments
- Listen to customer concerns and accurately document them for the service department
- Communicate with customers about the status of their vehicle and any recommended repairs or maintenance
- Provide estimates for repair costs and obtain customer approval befor...
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