Service Advisor

**DESCRIPTION**



Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location.



**Key Responsibilities:**



+ Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.

+ Assesses customers needs and gathers pertinent information Creates basic work orders in appropriate systems.

+ Provides some status updates to customers, as requested



**RESPONSIBILITIES**



**Competencies:**



+ Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.

+ Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

+ Customer focus - Build...