Service Advisor

JOB RESPONSIBILITIES:

• First to conduct customer interviews regarding unit defects or for service units using Job Service Form.
• Implements/Evaluates diagnostic on defect of units.
• Analyze and documents major and minor troubles
• Convincingly explains to customers regarding all repairs to be done on the vehicle.
• Implements Job Order and CCR due dates based on standard servicing time.
• Makes accurate repair orders as per customer request with corresponding cost.
• Implements and maintains the quality of Post sales output in accordance with the quality standard set.
• Manages and controls incoming units and outgoing finishes units as required by Job Order.
• Provides costing for activity to be done on the vehicle
• Plans, establishes, and implements BOM based on Job Order and activity to be done.
• Provides accurate on floor inventory of units to Customer Service Unit Head
• Prepares gate pas...