Service Advisor

Reference: WB -AG-1
An experienced Service Advisor is required to deliver a professional and customer-focused service experience within a busy motorcycle dealership environment. The role involves managing the full service process from customer arrival to vehicle handover, ensuring clear communication between customers, technicians, and the parts department.

Duties & Responsibilities

Requirements

• Grade 12 (Senior Certificate)
• Minimum 2 years' experience in a similar Service Advisor role within a motor dealership
• Experience working with a Dealer Management System (DMS)
• Motorbike licence (Code A) preferred
• Own reliable transport
• Technical knowledge or mechanical aptitude advantageous
• Strong interpersonal and communication skills
• Excellent customer service orientation
• Ability to prepare accurate job cards, estimates, and service recommendations

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