service advisor

MEGROUP LTD
Full-time Sungai Besi, Kuala Lumpur Other-General
Posted:
March 03, 2026
Location:
Sungai Besi, Kuala Lumpur, Malaysia

Job Description

  • Print detailed Service Order (SO) using standard Task List.
  • To obtain signature from customer for the approval of all jobs to be done.
  • Prepare cash repair estimate/quotation for accident damage.
  • Advise customers concerning vehicle maintenance, accessories, and technical problems upon delivery of car.
  • Explain warranty and goodwill policy to customer.
  • Follow up progress of repairs in conjunction with workshop controller and if repairs require additional time and/or costing, the SA should advise the customer.
  • Obtain customer's approval for repairs beyond the agreed estimate
  • Inspect work and if necessary, arrange a road test with Technical Advisor after completion of work.
  • Return vehicle to customer and if possible, handle all complaints if customer is not satisfied with job done.
  • To brief superior on difficult complaints that can't be handled by you before bringing the customers to your superior's att...

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Job Overview

Job Type: Full-time
Location: Sungai Besi, Malaysia
Posted: March 03, 2026
Deadline: April 12, 2026