Service Advisor

SERVICE ADVISOR (AUTOMOTIVE).

Hedin Automotive BMW & MINI is looking for an experienced Service Advisor/Service Team Manager to join its high performing aftersales team. If you have a passion for BMW & MINI and want to deliver exceptional customer experience, then this is a great opportunity to develop your career with one of the worlds admired brands in automotive.

YOUR ROLE.

As a Service Advisor, you will be the main contact for the customer from initial meeting to finalising the invoice on completion and handing the vehicle back to the customer. You will be responsible for consulting with the customer the work to be undertaken on their vehicle and keeping them informed of the progress and professionally resolving any issues that may arise, managing customer and business expectations.

The main duties include:

Meeting and greeting customers in a friendly and courteous manner throughout the day

Updating the customer regarding their...