Service Analyst

Role Title – Service Analyst

JD – Service Analyst (with Service Design Experience)

Active SC candidates may apply

Location - 2-3 days travel to Leeds/London, UK

Permanent Role

This position blends analytical capability with service design expertise and requires a seasoned professional with 7 years of experience managing support services projects. The role also provides direct support to the Service Delivery Manager, ensuring key deliverables, outcomes, and daytoday operational activities run smoothly.

Key Responsibilities:

• Support the Service Delivery Manager with key deliverables, reporting, planning, and operational oversight.
• Assist with daytoday service operations, providing cover across all the Service Mgt practices including but not limited to; incident, problem, service improvements, service des...