Service and Repair Professional 1

**In this Role, Your Responsibilities Will Be:**

+ Overall responsibility for on-site service job execution and completion with satisfaction to customer
+ Ensure executing services in accordance with Emerson Standard procedures and operations are carried out within time schedule.
+ Prepare detailed site visit report / MOM and arrange signed off from customer after completion of each job.
+ Promptly respond to customer’s queries and complaints, escalating when necessary and ensuring that corrective action is taken by own organization and by customer organization.
+ Ensure Emerson Quality Management System and Procedures / Work Instructions are followed, and standards are maintained.
+ Provide technical assistance and support to Project / Engineering department, on demand basis.
+ Keep up-to-date knowledge on new services and product offered by Emerson Flow System. Maintain technical awareness of new technology and share the knowledge with the service team memb...