Service and Sales Advisor (JITS) Call Centre Agent (6 Months Contract)

Description

Hello Future, Service and Sales Advisor (JITS) Call Centre Agent

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people who make it happen.

Sub-Business Unit: Direct Axis
Service and Sales Advisor (JITS) Direct Axis Contact Centre – Cape Town (5 Positions) This is a 6-month contract.

About the Role

FNB is recruiting Service and Sales Advisors (JITS) Call Centre Agents within the Direct Axis (DA Contact Centre) environment in Cape Town. This role operates within a dynamic, high-volume contact centre focused on delivering exceptional customer service while identifying opportunities to provide relevant and value-adding financial solutions.

As a Service and Sales Advisor (JITS), you will be responsible for handling inbound and outbound customer interactions across multiple channels, including phone, ...