Service and Sales Coordinator

About the role

Hydratech Engineering Sdn Bhd is seeking an exceptional Service and Sales Coordinator to join our growing team in IKS Bukit Minyak, Penang. In this full-time position, you will play a pivotal role in supporting our sales and service operations, ensuring seamless customer experiences and driving business growth.

What you'll be doing

• Provide comprehensive client and sales administration support, including order processing, invoicing, and maintaining customer records
• Liaise with clients to address inquiries, handle complaints, and ensure timely resolution of issues
• Assist the sales team in generating proposals, preparing sales presentations, and following up on leads
• Coordinate the scheduling and dispatch of service technicians to address customer needs
• Maintain accurate inventory records and coordinate with the logistics team to ensure timely delivery of products
• Support the marketing team in devel...