Service and Warranty Coordinator

Service and Warranty Coordinator

Location: East Mountain, NS
Employment Type: Full-Time | Monday-Friday
Salary: $50,000 - $55,000 + bonus opportunities


Our client is seeking a detail-oriented Service Warranty Coordinator to manage and oversee warranty claims, service documentation, and customer support processes. This role is essential in ensuring efficient handling of warranty requests while maintaining strong relationships with customers and service teams.

Key Responsibilities:

Process and manage warranty claims accurately and efficiently.

Liaise with customers, service technicians, and vendors to resolve warranty issues.

Verify warranty eligibility, coverage, and compliance with company policies.

Maintain accurate records of all warranty transactions and service reports.

Assist in tracking warranty trends and identifying opportunities for process improvement.

Communicate effectively with internal dep...