Service Architect

About the Company
Founded in 1941 in Tokyo, Japan, Hoya is a global med-tech company, and a leading supplier of innovative high-tech and medical products. Hoya is active in the fields of healthcare and information technology providing eyeglasses, medical endoscopes, intraocular lenses, optical lenses as well as key components for semiconductor devices, LCD panels and HDDs. With about 160 offices and subsidiaries worldwide, Hoya currently employs a multinational workforce of about 38,000 people.
About the Role
The Service Architect is responsible for designing, governing, and optimizing services delivered through the Enterprise Service Management (ESM) platform. This role blends strategic service design with operational oversight, ensuring services are reliable, user-centric, and aligned with business objectives and transformation goals. The Service Architect drives continuous improvement, ensures compliance, and collaborates across teams to deliver long-term value and operatio...