Service Assistant

East Bay BMW


Location: 4350 Rosewood Dr, Pleasanton, California 94588


Summary: Responsible for identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed.


Supervisory Responsibilities: This job has no direct supervisory responsibilities.


Essential Duties and Responsibilities include the following:

+ Greets customers in the service drive area and assists them with the process of checking vehicle in for service.

+ Assists Service Advisor by working with customer and technician to identify required maintenance.

+ May advise customers on necessary and recommended services.

+ May offer additional services and repairs to customers.

+ Assists with moving vehicles.

+ Assists customers with reviewing documentation, processing payment, and returning keys for completed services.

+ Schedules appointm...