Service Associate

Job Title: Service Associate (Front Office - Magellan Club)
Location: The Magellan Sutera Resort, Kota Kinabalu, Sabah
Department: Front Office (with Food & Beverage Responsibilities)

Job Summary:

We are seeking a dedicated and customer-focused Service Associate to join our Magellan Club team. This role combines front office and food & beverage responsibilities, ensuring a seamless and luxurious guest experience. The ideal candidate will be passionate about hospitality, possess excellent communication skills, and thrive in a dynamic environment.

Key Responsibilities:

Front Office Duties:

• Welcome and check-in guests with warmth and professionalism.
• Provide personalized service and assist with special requests.
• Handle reservations, inquiries, and guest concerns efficiently.
• Maintain accurate billing and cashiering transactions.
• Coordinate with housekeeping and other departments to ensure room readiness a...