Service Branch Manager Canada

Responsibilities

• Responsible for day-to-day operations of assigned location.
• Provide solutions to local business topics (Customer concerns, employee question/concerns, facility issues, etc.)
• Responsible for hiring and training for direct reports.
• Conduct interviews, complete job reviews, set and review professional development goals for direct reports. Mentor and coach team of technicians; Audit performance quality and build training plans for direct reports.
• Ensure staff are motivated and productive.
• Make recommendations for promotions, transfers, hiring, or exiting staff members.
• Schedule work of local team and coordinate schedules for larger jobs with other managers.
• Apply industry knowledge to offer technical / practical options to both internal and external customers; Prepare and review quotes; perform job walks as required; review test reports; audit work for quality.
• Cultivate a...