Service Center Analyst

Your tasks- Order capture:- Review and validate customer orders to ensure all information is accurate and complete.
- Accurately enter orders into the order management system.
- Ensures all orders are correctly recorded and ready for processing.
- Maintain clear and professional communication with customers at all times.
- Analysis of Reports and KPIs- Customer manage- Act as a facilitator for the customer by constant communication to understand & anticipate their needs, make proposals, do follow ups on orders, etc.- Analyze data related to order handling and generate regular reports for Customer.
- Active Sales:- Actively seeking out new customers rather than waiting for them to come to you increases the number of potential sales opportunities.
- Provides immediate feedback from potential customers, allowing for quick adjustments in sales strategies and tactics.
- Share information about active discounts.
- Credit notes and rebilling.
- Developme...