Service Center Specialist

YourJob

At Koch’s Employee Service Center, we empower business success by delivering innovative IT and HR support. As Service Center Specialist based in Shanghai at Koch’s Employee Service Center, you’ll deliver frontline IT, HR and Expense support that enables business success across the Asia Pacific region, ensuring timely, accurate resolution and an exceptional employee experience for 20,000+ Koch colleagues. This role offers hands-on learning, mentorship, cross-functional exposure, and meaningful responsibility that builds a foundation for a career in IT service management, HR technology, or customer support.

OurTeam

·Join a curious, collaborative team focused on problem‑solving and continuous improvement.

·We value experimentation, mentorship, and cross‑functional partnership to transform the employee support journey and deliver consistent, high‑quality service across APAC and the globe. 

·You’ll work alongside IT, HR, E...