Service Consultant

Job Responsibilities:

• Maintain cleanliness of the lounge area daily (dust, dirt, and garbage).
• Follow Open & Close procedures.
• Greet customers professionally and courteously.
• Achieve sales targets by promoting products.
• Manage the payment counter, ensuring all transactions are accurate in the MRS system.
• Handle daily cash, bank sales, and update sales in the group chat.
• Prepare daily, weekly, and monthly reports.
• Provide excellent customer service and assist with customer needs.
• Address customer complaints and provide product/service information.
• Persuade and encourage customers to make purchases.
• Prepare and serve food and drinks (selected branch only).
• Perform any other tasks assigned by the Branch Manager.

Job Requirements:

• Candidate must possess at least minimum education of SPM.
• 1-2 years' experience in related field will be an added ...