Service Contract Support Specialist

Overview

Job Description The Service Contract Support Specialist will have ownership of a designated service contract base and will be responsible for driving the renewal / escalation process for those contracts with business stakeholders. They will also have ownership for any changes occurring within the contract lifecycle, parts updates, change orders, cancellations, monitoring data quality. You will report to the HBS Services Operations Leader and work on a hybrid schedule out of your local Honeywell office.

Objectives

• Create and coordinate renewal / escalation process for assigned contract base, accurately and on time, to ensure proposals / renewal letters / escalation letters are sent to business stakeholders on time, following GDM Processes.
• Drive contract renewals correctly in CPQ with Operations and AMs, with all data and required documentation, to ensure no delays/errors are incurred during booking
• Ownership for any...