Service Contracts Specialist - DACH

Service Contracts Specialist - DACH

Berlin, Germany

**Service Contracts Specialist - DACH**
**Location: Berlin, Germany**

Passionately organized? Have a keen eye for detail? Fantastic communicator?

If this sounds like you then we may just have the career opportunity for you!

We are looking for Service Contracts Specialist to join our Service Enablement team in Germany.

**Key Responsibilities**

+ Preparation and delivery of new and renewal service contract offerings
+ Provide support to internal and external customers via phone and email
+ Analyze reports and proactively update customers
+ Use CRM to maintain records of all customer renewals, contracts, conversations and forecasts and effectively manage the process from renewal assignment to closure
+ Manage customer requests for contract amendments, merges, cancellations, and transfers; escalate to team leader as appropriate
+ Build and maintain good work...