SERVICE CONTROLLER

SERVICE CONTROLLER

Overview: The incumbent’s main responsibilities include scheduling, invoicing and stock recon. She will work within the Service Department where they liaise daily with clients, Technical Staff, Technician and Senior Management.

Duties:

• Monitoring online platforms for tickets to then plan and arrange maintenance or installation calls.

• Create quotes and daily invoicing of work completed

• Stock management of technical staff reporting employee by reconning the stock and resolve any variances.

• Daily client communication

• Dealing with ad hoc client requests for services to be rendered and planning accordingly.

• Assist with planning of special projects and schedul...