Service Controller

Job Purpose:

Vacancy - Service Controller - SIEJ - August 2025

The successful candidates’ core function will be to control and allocate technicians work schedules and play a support role to the Service Help desk, and workshop administration requirements.

Duties:

• Open WIP based on repairs and/or Services
• Dispatch and allocate Technicians to Breakdowns
• Customer feedback and queries
• Capturing job cards
• Invoicing of WIPs within deadlines
• Update WIP daily
• Follow up on POs with customers
• Following up on outstanding job cards
• Reserving parts on accepted quotes and jobs
• Dispatch and allocate Technicians to complete retail work or services
• Planning load tests/invoicing/loading documents to Autoline system
• Planning services/invoicing
• Updating of reports
• General Admin duties

Qualifications and Level of Ex...