Service Coordinator Admin

About the role

As a Service Coordinator Admin at Advance Pest Management (PG BW) Sdn Bhd, you will play a vital role in supporting the smooth operation of our pest control services in the Perai, Penang region. This full-time position will see you working closely with our field technicians and customers to ensure efficient service delivery and a positive customer experience.

What you'll be doing

• Coordinating the scheduling and dispatch of pest control technicians to customer locations
• Responding to customer inquiries and requests, and providing excellent customer service
• Maintaining detailed records of service calls, treatments and customer information
• Assisting with the preparation of invoices and other administrative tasks
• Supporting the wider administrative functions of the business as required

What we're looking for

• Strong communication and interpersonal skills, with the ability to interact ...