Service Coordinator

Company Overview: MasterMover is a leading provider of innovative material handling solutions. With a focus on electric tugs and automation, we empower companies to enhance productivity and safety. Our patented products are used by leading global industrial brands to improve workplace efficiency. With our global headquarters in the UK and operations across the USA, France, Germany, and an extended partner network, we have an exciting future ahead.

Position Overview: As Service Coordinator, you will be a central point of contact for our Rest of World (ROW) customers and service partners, coordinating and progressing service enquiries from start to resolution. You will ensure a consistent, high-quality customer experience through effective case management, collaboration, and timely communication.

Responsibilities:

• Manage and coordinate ROW service requests, ensuring timely resolution and clear communication throughout
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