Service Coordinator

**In This Role, Your Responsibilities Will Be:**



• Ensure all service activities comply with company policies, procedures, and HSE standards.

• Coordinate and allocate service engineers’ work to ensure efficiency, quality, and on-time delivery.

• Monitor utilization targets and support workload optimization.

• Ensure service engineers receive required training and maintain technical certifications.

• Ensure availability of necessary tools, equipment, and spare parts.

• Ensure timely closure of field jobs, including timesheets, service reports, and expense approvals in Clarity.

• Act as the primary point of contact for customer service requests.

• Collaborate with Service Management and Sales teams on service execution, quotations, and warranty-related matters.

• Manage service activities during shutdowns and planned outages, when required.



**Who You...