Service Coordinator

Responsibilities:

• Document, process and tracking service request and job order and service documentation.
• Responsible for monitoring the performance of the service team, daily service activity record and managing service data accounts.
• Coordinating the service team by managing daily schedules, filing important documents, prepare reports and communicating relevant information.
• Preparing and coordinating quotations with service team.
• Providing customer service, answer phone calls from customers, initially screen and address issues to proper channels.
• Provide after-sales and service support when needed.
• Manage other tasks that may assigned from time to time and your performance will also be evaluated on a monthly basis.

Qualifications:

• Excellent knowledge in Heavy Equipment Industry especially in Excavator field.
• Preferably with a work background in Heavy Equipment Machineries and relat...