Service Coordinator / Service Executive

Position Overview

The Service Coordinator / Service Executive is responsible for ensuring seamless service delivery through effective client communication, service planning, resource allocation, scheduling, and problem resolution. This role requires strong organizational skills, customer service orientation, and the ability to coordinate with multiple stakeholders to deliver high-quality service outcomes.

Key Responsibilities

• Client Communication & Assessment: Serve as the primary point of contact for clients, ensuring responsive and professional communication.
• Understand client needs, preferences, and constraints through effective discussion and assessment tools.
• Gather detailed service requirements to support accurate planning and execution.
• Service Planning & Coordination: Develop customized service plans tailored to client requirements and available resources.
• Coordinate and follow up with internal team...