Service Crew/Restaurant Crew

JOB OVERVIEW

The Service Crew/Café Crew is responsible for delivering excellent customer service, ensuring smooth café operations, and maintaining cleanliness and efficiency in a modern Nasi Lemak fast-paced café. This role plays a key part in creating a welcoming dining experience, supporting kitchen operations, and upholding hygiene and service standards.

KEY RESPONSIBILITIES

Customer Service & Front-of-House

• Greet customers warmly and assist with menu recommendations.
• Take orders accurately (manual/QR ordering system depending on outlet).
• Serve food and beverages efficiently and promptly.
• Ensure customer satisfaction and handle basic customer feedback professionally.
• Maintain dining area cleanliness, table turnover, and overall café ambiance.

Operational Support

• Assist in basic food preparation, plating, garnishing when required.
• Support kitchen team during peak periods.
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