Service Customer Representative - Full Time

Join Hoskin Scientific as a full-time Service Customer Representative, where you help deliver quality service and customer satisfaction. In this role, you’ll manage all service documentation and communication with customers.
Working closely with the Service Manager and technicians, you will ensure an outstanding customer experience through efficient handling of repair orders and inquiries. As a vital part of the service department, your organizational and time management skills will play a key role in maintaining smooth operations and customer engagement.
Key Responsibilities:
• Directly handle customer inquiries about repairs
• Create service quotes and manage repair documentation
• Facilitate shipping and parts transactions
• Convert service orders into invoices promptly
• Attend to accounts receivable and payable tasks
Requirements:
• Background in Business Administration is a plus
• Proven analytical problem-solving abilities
• Professional communic...