Service Delivery Administrator

Service Delivery Administrator

About Us

Harwell Home Care, a trusted Australian provider of personalised aged care services, is committed to helping older Australians, especially our veterans, live independently, with dignity, and happier for longer in their own homes. Guided by values of autonomy, flexibility, and excellence, we deliver exceptional services with a personal touch.

The Opportunity

The Service Delivery Administrator plays a critical role in supporting the operational delivery of client services. This role ensures smooth coordination between external providers, clients, and internal teams while maintaining compliance with funding and quality standards. The role is responsible for managing provider onboarding, maintaining accurate service records, monitoring client budgets, and acting as a key point of contact for stakeholders. The Service Delivery Administrator supports efficient service delivery while upholding organisational standards, com...