Service & Delivery Engineer (AV Industry)

Key Responsibilities

Project Delivery & Implementation

• Support project teams in executing AV deployment plans from start to finish.
• Review engineering drawings, system schematics, and technical documentation to ensure accurate implementation.
• Coordinate with vendors, subcontractors, and internal teams for timely and quality project delivery.

Technical Service & Support

• Perform installation, configuration, testing, and commissioning of AV and conferencing systems.
• Provide on-site and remote troubleshooting for hardware, software, and network-related AV issues.
• Conduct preventive and corrective maintenance to ensure optimal system performance.

Client Support & Relationship Management

• Serve as a technical point of contact for clients, addressing service requests and system inquiries.
• Provide technical guidance, system usage training, and best practices to end users.
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