Service Delivery Engineer Unified Communication & Collaboration

Service Delivery Engineer Unified Communication & Collaboration

We are excited to welcome a new colleague to our Unified Communications and Collaboration (UC&C) team! Together with our global team, your mission will be to deliver an outstanding customer experience by providing reliable, secure, and compliant Telephony, Call Center, and Collaboration services that support DLL’s growth ambitions.

As a successful candidate, you’ll play a crucial role in maintaining, installing, and configuring our systems, all while ensuring our customers’ business needs are met with top priority.

You will understand the underlying infrastructure and systems that powers our telephony services and support our internal colleagues, referred to as ‘Members’, with collaboration tools. Your responsibilities will include diagnosing and troubleshooting service issues, providing support, and ensuring system security to protect our infrastructure. Understanding our inte...