Service Delivery Governance Specialist

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Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
We are seeking a highly experienced and detail-oriented Service Delivery Governance Specialist to join our IT Operations team, reporting directly to the Programme Governance Office (PGO) . This critical role is responsible for creating, implementing, and maintaining Service Management standards, conducting thorough reviews and audits of IT Operations, and proactively identifying gaps and opportunities for continuous improvement. The specialist will be instrumental in establishing robust governance, risk mitigation, and performance analysis frameworks, with a strong emphasis on leveraging productivity and automat...