Service Delivery - Incident Management Practitioner

THE WORK

Join our dynamic team and embark on a journey where you will be empowered to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Let's shape the future together!

Key Responsibilities

• Manage and operate infrastructure and operations in line with service and experience level agreements.
• Maintain reliable and secure IT infrastructure.
• Identify ways to continually improve services and increase operational effectiveness.
• Manage and govern ongoing service delivery and enhancements.

Qualifications

• Expert proficiency in SAP Basis.
• A minimum of 1 year of experience in relevant related skills.
• Technical Diploma in relevant field of studies.

Desired Skills

• Advanced proficiency in Cloud Platform Business Operations.
• ...