Service Delivery Lead — Infrastructure & Digital Services

12–15 years total · minimum 6 years in service-delivery leadership for infrastructure, cloud, or observability practice12–15 years total · minimum 6 years in service-delivery leadership for infrastructure, cloud, or observability practice

Educatio
nBachelor's degree (Engineering, Computer Science, or equivalent) · ITIL v4 Foundation required · Azure/AWS architect-level certification strongly preferre

d

REQUIRED SKILLS & EXPERI
ENCE12–15 years total experience in IT service delivery; minimum 6 years leading multi-disciplinary infrastructure or observability teams of 10+ engine
ers.Hands-on experience with cloud platforms — Azure expert level required (Client is Azure-heavy); AWS exposure use
ful.Deep operational expertise with at least two of: Dynatrace, New Relic, Datadog, AppDynamics, Splunk Observability. Dynatrace strongly prefer
red.Networking fundamentals: SD-WAN, ExpressRoute, VPN, BGP, firewall managem
ent.Active Directory administrat...