Service Delivery Lead — Infrastructure & Digital Services

12–15 years total · minimum 6 years in service-delivery leadership for infrastructure, cloud, or observability practice12–15 years total · minimum 6 years in service-delivery leadership for infrastructure, cloud, or observability practice Educatio nBachelor's degree (Engineering, Computer Science, or equivalent) · ITIL v4 Foundation required · Azure/AWS architect-level certification strongly preferre d REQUIRED SKILLS & EXPERI ENCE12–15 years total experience in IT service delivery; minimum 6 years leading multi-disciplinary infrastructure or observability teams of 10 engine ers.Hands-on experience with cloud platforms — Azure expert level required (Client is Azure-heavy); AWS exposure use ful.Deep operational expertise with at least two of: Dynatrace, New Relic, Datadog, AppDynamics, Splunk Observability. Dynatrace strongly prefer red.Networking fundamentals: SD-WAN, ExpressRoute, VPN, BGP, firewall managem ent.Active Directory administration including hybrid identity (AD Connect, Azu...