Service Delivery Lead: IT Ops & SLAs

A leading IT service provider is seeking an experienced team leader for their operations in Singapore. The candidate will manage onsite engineers and ensure high service quality through effective incident and change management. With at least 5 years in an enterprise environment, the role requires expertise in Windows and Linux systems, as well as strong problem-solving skills. This position involves mentoring engineers, overseeing service delivery, and maintaining documentation, ensuring SLAs are met.
#J-18808-Ljbffr