Job Description
About us
WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI's AI Agents provide human-like engagement to facilitate customer interactions at scale, enabling businesses worldwide to connect with their customers and provide exceptional customer service and strong business ROI.
Job Summary
We're looking for a dynamic and visionary Service Delivery Lead to own the entire customer lifecycle—from the first technical pitch to strategic long-term growth and optimization. You won't just manage accounts; you'll be the trusted advisor to C-Suite stakeholders, driving product adoption, identifying high-impact growth opportunities, and leading a team that executes flawless technical solutions.
Key Responsibilities
• Lead, organize, and execute the onboarding of new clients, ensuring smooth knowledge transfer and solution deployment.
• Engage with clients regularl...
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