Service Delivery Lead: Process Excellence & CSI

A technology solutions provider in Singapore is looking for an experienced Service Delivery Manager – Process Excellence & Continual Service Improvement. In this role, you will oversee the entire IT service delivery process while driving focused initiatives for process improvement and automation. You will work across hybrid environments to ensure that IT services are reliable and continually improving, while also ensuring compliance with quality standards. Strong ITIL-based service management knowledge is essential for this position.
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