Service Delivery Leader, Malaysia

Service Delivery Leader, Malaysia
We're hiring! We are seeking an experienced Service Delivery Leader to join our team in Kuala Lumpur, Malaysia. This is a hybrid role with the flexibility to work both virtually and from the office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
Key Responsibilities
Service Delivery Leadership

+ Lead the execution of the Asia Aon Business Services (ABS) service model in Malaysia.

+ Be accountable for in-country service delivery performance by meeting agreed targets.

+ Collaborate with country Service Delivery Leaders and regional operations to improve service quality, productivity, and cost efficiency.

+ Sponsor and champion a conti...