Service Delivery Manager

ITProposal

full time Amsterdam, North Holland Operations Specialties Managers

Posted:

June 18, 2026

Location:

Amsterdam, North Holland, Netherlands

Job Description

Job description
Job Title: Service Delivery Manager
Location: Amsterdam, Netherlands
Work Mode: Onsite
Experience: 8–10 Years
Contract Duration: 6 Months
Start Date: ASAP
Job Description:
We are looking for an experienced Service Delivery Manager to oversee service desk operations and ensure high-quality IT service delivery to business stakeholders. The role involves managing service performance, coordinating support teams, and ensuring that services meet agreed SLAs and customer expectations.
Key Responsibilities:
Manage and oversee IT service desk operations and service delivery processes
Ensure SLA compliance , service quality, and continuous improvement
Coordinate with technical teams, stakeholders, and vendors
            

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Job Overview

Job Type: full time

Location: Amsterdam, Netherlands

Posted: June 18, 2026

Deadline: July 28, 2026