Service Delivery Manager at Livingston

Drive excellence in service delivery with Livingston as a Service Delivery Manager. Lead your team to enhance client relationships through exceptional customer service.
Livingston seeks a Service Delivery Manager to oversee day-to-day operations within the Service Delivery Team. You will ensure clear communication between services, manage client interactions, and maintain service quality. This role demands strong leadership to meet corporate objectives and improve processes while adhering to compliance regulations.
Key Responsibilities:
• Supervise daily operations of the Service Delivery Team.
• Ensure compliance with customs rules and governance standards.
• Manage service quality on a proactive and timely basis.
• Support business development through client visits.
• Implement process improvements to enhance service delivery.
Requirements:
• 6 years of relevant experience in service delivery.
• Proficient in profit and loss management and budgeting.
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