Service Delivery Manager - Canada

Service Delivery Manager - Canada page is loaded## Service Delivery Manager - Canadalocations:

Burnaby, British Columbia:

Port Coquitlam BCtime type:

Full timeposted on:

Posted Todayjob requisition id:

REQ_48834# **Business Unit:**Cubic Transportation Systems# # **Company Details:**# The Service Delivery Manager (SDM) is the single point of accountability and customer success leader for all services delivered by Global Services into a designated customer program(s). The role is responsible for ensuring that services delivered by Global Services consistently achieve customer outcomes, contractual commitments, and long-term value realization.

As the primary operational and success partner to the customer, the SDM orchestrates service delivery across Customer Contact Centers, Technology & Service Operations, Financial Services, and the Field Services Center of Excellence to deliver a cohesive, outcome-driven service experience. The rol...